Skip to main content
Learn about recommended browsers and versions for optimal use of ID Check. Find information on browser compatibility, privacy considerations, and best practices for a smooth experience. ID Check has been tested and works well on most modern browsers. However, we recommend browsers that respect privacy and provide a smooth experience. The following are recommended browsers and minimum versions:
  • Chrome: Version 119 or higher
  • Safari (iOS): iOS 15 or higher
  • Samsung Internet: Version 27 or higher
  • Android: OS 9 (Pie) or higher (devices running Android versions below 9 are not supported) Other browsers may be supported, but the browsers listed above guarantee the most stable performance.
  • Exception: iOS version 18.6.2 has been confirmed to persistently block WebAssembly functionality required for ARGOS KYC processing.
  • For this version, please update iOS or check Resolving WebAssembly Errors on iOS for guidance.
Android & Chinese-manufacturer device compatibility (as of June 2026 testing)ID Check has been confirmed to work on major Chinese-manufacturer devices. In test-lab checks, the camera worked normally in both Chrome and in-app browsers (WebView) on Xiaomi · Redmi · Huawei (MIUI · HyperOS · EMUI, including custom ROMs), Samsung One UI, and Google Pixel devices running Android 9 or higher.
  • Devices on Android below 9 (e.g., older ColorOS · Funtouch devices) are not supported because the LiveForm page itself does not load.
  • Some in-app browsers (WebView) or default browsers on Chinese devices may block the camera. In that case, see Android & WebView Camera Troubleshooting.
The test above did not reproduce the failure on some reported devices (e.g., newer Oppo ColorOS), and does not guarantee every device/browser combination. If a camera issue persists on a specific device, use the troubleshooting guide above and contact customer support.

​
3. Key Recommendations

  • Use the latest version: It’s best to always use the latest stable version of your chosen browser. This ensures you have the latest security updates and performance improvements.
  • Enable automatic updates: Set your browser to update automatically to maintain optimal security and compatibility.

​
4. Important Notice

We recommend using the latest browser to ensure compatibility with the encryption used by ID Check. Some features may not work properly on older browser versions.
Note
  • ID Check works on various browsers, but the experience and performance may vary. The browsers and versions listed above have been thoroughly tested to provide the optimal balance of functionality, security, and privacy.